We recommend following steps :
- Backup your database
- Download a copy of your site, but keep it separate from your clean backups.
- Delete all files from your public_html directory.
- Delete the database and database users.
- Contact us so that we can confirm that the hosting package is clean.
- Change all passwords relating to the site, including database, administration, FTP, and mailboxes.
- Rebuild your site from the latest releases of your CMS, or upload a known clean backup (Web and Database) and update all scripts to the latest releases. If your site is custom-built, you should review the HTTP logs and vulnerable source to identify the issue, and resolve it.
- Audit your site's security.
- Contact us to re-enable the site.
- Or use third party services to audit and clean your sites. (Web and Database contents.)
