Maintenance has been scheduled at Internet Data center for the Server on which Web/DB Service is hosted.
Date: Thursday, April 4, 2013 (04/04/2013)
Start Time: 04:00 AM UTC (09.30 AM IST)
End Time: 12:00 PM UTC (05.30 PM IST)
Services affected: Server connectivity and back-end services
Location: Washington DC, US
Duration: 8 hours
Datacenter Network Engineers, working in tandem with the hardware vendor, have identified an
issue on customer routers which provides connectivity for your server(s) and
back-end services. To prevent an unplanned outage resulting in significant downtime,
Engineers will be performing firmware upgrades during a scheduled maintenance
During this maintenance, all servers in this datacenter will initially
experience a disruption in back-end services on the private network, such as
DNS resolution, iSCSI, NAS, data backup, and SSL/PPTP/IPSec managed VPN access
to servers while the MBR (master back-end router) is rebooted for upgrade. Back-end
private network connectivity to servers in other pods will also be disrupted the
initial step of this maintenance.
While the maintenance window is set for 8 hours from April 4, 2013 09.30 AM - 05.30 PM IST
we expect the initial services disruption to last less than 30 minutes, and subsequent disruption to each pod to
last less than 30 minutes, as well.
We appreciate your patience during this work and welcome your feedback.
In case of any queries/concerns, please feel free to contact our Support Team ticketing system, Live Support chat, or by phone at 020-65006790/91.
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