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Scheduled Maintenance at IDC - Router Firmware Upgrade

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Dear Customer,

Greetings From Balasai Net Pvt. Ltd.

As part of our continued efforts to enhance customer experience, IDC Engineers will be upgrading the firmware on the routers that provide connectivity to your servers. The event will take place during a scheduled maintenance window on 6th May 2015(Wednesday) between 03:30AM(IST) to 08:30AM(IST).

During this maintenance window we do expect a disruption to server or VSI network connectivity of up to 90 seconds. This disruption could be in the form of intermittent packet loss, higher than normal latency, or both. Depending on specific server configurations, some customers will experience this effect up to three separate times during the maintenance window.

Devices affected by this maintenance are:

w183.balasai.com 159.253.138.203
w184.balasai.com 159.253.138.202
w186.balasai.com 159.253.135.58
w187.balasai.com 159.253.138.206
w188.balasai.com 159.253.138.205
w192.balasai.com 159.122.11.174
w193.balasai.com 159.122.11.173
w196.balasai.com 159.253.135.59

We appreciate your patience during this scheduled maintenance window.

In case of any queries/concerns, please feel free to contact our Support Team ticketing system, Live Support chat, or by phone at 020-65006790/91.





Thanks & Regards,
Balasai Team.

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