Scheduled Activity- Firmware upgrade (September 22, 2018)

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Dear Valued Customer,

Balasai Net Private Limited is committed to provide quality services and superior customer care. As a Service provider we believe in enabling clear, timely and transparent communication with our customers.

As a routine process we have scheduled to upgrade firmware of our Infrastructure present in CTRLS Mumbai IDC.

What Is Happening and When?
On September 22, 2018 begining 12:00 Noon to 17:00 Hrs IST, Balasai Net Pvt. Ltd. will initiate a firmware upgrade on Bom06.balasai.com server.

Who Will This Affect?
Client having shared hosting account on Bom06.balasai.com server.

In order to apply the upgrade, server reboot is required. While we do not expect any problems with the reboots, we will back up all the data.

Object associated with the event
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Bom06.balasai.com
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Why Are We Upgrading?
This is a routine firmware upgrade and is mandatory to mitigate the new Security vulnerability identified.

Thank you for your kind cooperation and support.

For any queries/concerns, please feel free to reach out to us by raising a ticket to Support Team ,or by phone 020-42700790 / 020-25662605.

Thank you,
Balasai Net Pvt Ltd

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