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Planned Power Maintenance on 10th & 11th August 2019(Saturday & Sunday) at Tata Communication Ltd. Data Center

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Dear Valued Customer,

This is a notification regarding scheduled Power Maintenance activity at Tata Communication Ltd. Data center.

What Is Happening?
In the interest of continuous improvement, and In order to provide with uptime commitment, a non-service affecting offline preventative maintenance activity of UPS is being scheduled by upstream service provider (Tata Communication Ltd).
This subject UPS systems provide power to IDC which houses our equipment.

When this is Happening?
This planned maintenance activity is divided in 2 sections, which are mentioned below.

Schedule 1 (Load will be on UPS 2)
Start Date and time : 10th August 2019 at 20:00 HRS IST
End Date and time : 11th August 2019 at 02:00 HRS IST
Duration: 6 HRS

Schedule 2 (Load will be on UPS 1)
Start Date and time : 11th August 2019 at 02:00 HRS IST

End Date and time : 11th August 2019 at 08:00 HRS IST
Duration: 6 HRS

What you need to keep in mind?
As per standard operational procedure, only one UPS source to the equipment will be shut down for maintenance at any given time and the secondary source will be live, providing power to the device.

We appreciate your patience during this work and welcome any feedback.

Looking for co-operation.

If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point,please feel free to reach out to us by raising a ticket to Support Team, or by phone 020-25662112 / 020-25662605.

Thank you,
Balasai Net Pvt Ltd.

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