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Planned Maintenance - Important: Switch Replacment - August 31, 2019

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Dear Valued Customer,

Our Network Engineering team has identified a necessary hardware replacement at Data Center, Mumbai.

What is Happening?
In the interest of continuous improvement, we are making a change to the infrastructure you use to improve reliability and ensure the highest level of security. The top of rack switches is nearing End of life and need a replacement to fulfill the committed uptime.

When this is Happening?
Start Date: Saturday 31-August-2019 19:30 IST.
End Date: Saturday 31-August-2019 21:30 IST.
Duration: 120 Min

What you need to keep in mind?
1) At the time of the replacement, server may experience an packet loss of up to 10 minutes when the current switch for that network is being replaced. While the maintenance window is set for 2 hours, we expect ACTUAL DOWNTIME not more then 10 minutes.
2) You might face problem with viewing of the site or accessing the server in this window.

We appreciate your patience during this work and welcome any feedback.

Looking for co-operation.

If you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point,please feel free to reach out to us by raising a ticket to Support Team, or by phone 020-25662112 / 020-25662605.

Thank you,
Balasai Net Pvt. Ltd.

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