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Emergency maintenance has been scheduled on 06.02.2013

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Dear Customer,

An Emergency maintenance has been scheduled for following Servers on which your Mail/Web Service is hosted at US Datacenter

Affected Servers:


Date: Wednesday, February 6, 2013 (02/01/2013)
Start Time: 08:00 AM UTC (01.30PM IST)
End Time: 10:00 AM UTC (03.30PM IST)
Services affected: Front-end Public Networking
Location: US
Duration: 2 hours


As a follow-up to work completed on 23-Jan-2013 to bring front end router with a single upgraded chassis, in this maintenance window we are going to bring the redundant chassis online.

Although this maintenance window has been scheduled for the full 2 hours, this work is expected to complete within 30 minutes. This maintenance has been designed to ensure minimal impact to front-end public network traffic, however customer servers may experience brief periods of packets-in-flight lost on the front-end public network while the new chassis is brought into service.

Private connectivity (iSCSI, DNS, NAS, etc.) will NOT be effected by this maintenance.


We appreciate your patience during this maintenance

In case of any queries/concerns, please feel free to contact our Support Team ticketing system, Live Support chat, or by phone at 020-65006790/91.

Thank you,

Balasai Support

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