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Emergency Maintenance at IDC - Router Firmware Upgrade

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Dear Customer,

Greetings From Balasai Net Pvt. Ltd.

As part of our continued efforts to enhance customer experience, IDC Engineers will be upgrading the firmware and supervisor modules on the routers that provide connectivity to your servers. The event will take place during a maintenance window on 30th September 2015(Wednesday) between 12:30PM (IST) to 06:30PM (IST).

During this maintenance window we do expect a disruption to server and/or VSI network connectivity of a few minutes as the new firmware is being applied. Depending on the services being utilized and on specific server configurations some customers may experience multiple disruptions during this maintenance window.

Devices affected by this maintenance are:

We appreciate your patience during this scheduled maintenance window.

In case of any queries/concerns, please feel free to contact our Support Team ticketing system, Live Support chat, or by phone at 020-65006790/91.

Thanks & Regards,
Balasai Team.

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